Returns & Exchanges
We want you to love your natural glow, which is why we offer a 30-day satisfaction guarantee on all our organic body washes and shampoos. If our formulas aren't a perfect fit for your skin or hair type, we are happy to facilitate a hassle-free return or exchange.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Securely pack the items in their original eco-friendly packaging, ensuring the bottles are tightly sealed to prevent leaks during transit.
Ship It Back
Affix the prepaid shipping label provided by our team to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality team inspects the return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing