Frequently Asked Questions

Everything you need to know about our natural hair and body care.

Are your products safe for sensitive skin?

Yes, our organic body washes and shampoos are formulated with plant-based ingredients and are free from harsh sulfates, parabens, and synthetic fragrances, making them ideal for sensitive skin.

Is your packaging eco-friendly?

Absolutely. We use 100% recyclable bottles and biodegradable shipping materials to ensure our environmental footprint is as small as possible.

How long does shipping take?

Orders are typically processed within 1-2 business days. Standard shipping within the continental US usually takes 3-5 business days.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the product for a full refund, minus shipping costs.

Are your products cruelty-free and vegan?

Yes, all our products are PETA-certified cruelty-free and 100% vegan. We never test on animals or use animal-derived ingredients.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.